Wisdom @ Work: Navigating Difficult Conversations

As a leader, you need to embrace the discomfort that comes with addressing conflicts, providing constructive feedback, and discussing sensitive topics. In the realm of leadership, difficult conversations are an inevitable yet essential part of the journey. Whether you're addressing performance issues, discussing salary concerns, or navigating complex interpersonal dynamics, having a well-thought-out plan can make all the difference in achieving a positive outcome.

In this event, you'll gain invaluable insights and actionable tips to transform awkward discussions into opportunities for growth and resolution.

You will learn:

• How to use empathy to minimize negative responses

• The importance of strengthening relationships

• How to bring a difficult conversation to a close

Bio:

From taking Williams-Sonoma Inc. to nearly $1B in Sales to launching Hearst Corporation’s first digital arm, Serin Silva has seen the ins and outs of the business world for 20 years. She’s now a successful social-emotional coach and author, working closely with women to help them next level their careers. Serin has worked with women from Genentech, Patreon, Airbnb, Microsoft, and Twitter/X. Visit serinsilva.com for more information.

GET YOUR FREE: Navigating Difficult Conversations Guide